We offer end-to-end services that support you post-development. Including second-line support; maintenance; enhancements; data migration and data management. We can also help rescue failing software projects. We also provide, maintain and securely host applications in our dedicated, high availability infrastructure.
Working with clients with revenues of £1m to large PLCs, our approach is to provide the same level of professionalism and care irrespective of budget. As it isn’t the size of the budget that matters, but how much the system, application or database matters to the business.
We work with you to understand what your business needs. Understanding the level of support that is right for you given your in-house IT resource and skills. Delivering professional support and guidance.
We offer two types of support agreements – either a monthly retainer, where you know the costs up-front with allocated hours – or – a Pay As You Go. Both have clear Service Level Agreements.