Bot development creates new opportunities for your business. Adding neatly to it, Bots enable your customers, staff and stakeholders to interact with your business 24 hours a day, 7 days a week on an unprecedented level of scale, using a Natural Language.
By using Natural Language, they automate the interaction of key stakeholder tasks, such as price queries, stock queries, ordering, account status checking, contact updates and preference setting. Emulating human to human interaction.
The Microsoft Bot Framework features Bot Builder. This reduces the time needed in the development process, as it provides a rich and full feature to make interactions between bots and users much simpler. It also provides access to the other Azure AI and Cognitive Services as well as the Cortana engine.