Established, Experienced and Reputable
Since our early days in 2003 we have worked on thousands of assignments from global extranets reaching thousands of users in dozens of countries to product animations playing on the London Underground. We have helped our clients to increase revenues, reduce costs, automate processes, humanise their communications and share their expertise with new audiences. We have gained great experience in delivering technical and communications solutions for large businesses or enterprises in financial services, professional services, IT, publishing, FMCG and education. From the outset our mission has been to use technology and design to solve business problems and deliver demonstrable value.
ROI will be at the heart of everything we do for you
It all comes down to how much value we add. From something as big as your intranet to something as small as your thought leadership blog, our flexible approach will ensure that your business makes the most of its investment regardless of the size of the challenge. To engage in an efficient and cost effective way we will put together a team with the right combination of business, technical, usability and design skills and experience. We can work as a sole resource, or alongside your existing in-house team or other partners, letting you create the set up that best suits your requirements and budget. We want your business to do well and as your supplier we will ensure that we become an asset contributing to this success.
Our analytical approach will ensure high relevance
With the multitude of technologies, products, services, platforms, channels and screen sizes available today, making the right choices is becoming ever more complex. Before we get down to business we will put our industry expertise and business acumen to work in order to understand all the relevant facets of your business: your products and services, your sales process, your technology, your audience, your competition, your operations and your challenges. To gather the necessary information we will use all available methods such as stakeholder interviews and market research and analysis. We will combine the findings with our own insights and industry best-practice to deliver a solution that is relevant to your requirements, to your audience needs, to your existing and legacy systems, to your brand and of course suitable to your budget.
Our user-centric design process will help humanise your proposition
Whether we are talking enterprise software or mobile phone applications, excellence in technology is only half the picture. In most cases technology is built to be used by human beings but often the needs of the user are side-lined by an exaggerated emphasis on features or compromised due to insufficient research, lack of user testing or weak design input. Whether internal or external, your audience is likely to be impatient, demanding and accustomed to slick interfaces like Google+, Facebook, YouTube and Gmail. Ignoring their requirements can cost you clients, staff, partners and ultimately revenue. We tend to see technology through the user’s eye so we will make all the design, content, interaction, functionality and accessibility provisions to ensure that your stakeholders feel empowered, respected and get maximum value from all the touch-points we create for them that carry your flag.
Uncompromised creative thinking and production to maximise your brand’s appeal
Your brand means the world to you and to your loyal customers and it deserves and best talent it can get. As your supplier we are judged by the work we produce and we strive to ensure it is consistently of the highest achievable conceptual and design quality. Whether we weave together the perfect strapline for your campaign, design the best mobile app navigation to encourage habitual use, or construct the graphs that will best display your BI data, we constantly evaluate every detail of our creative work. Our evaluation criteria tend to be your brand guidelines, acquired insights, industry best practice, globally accepted design principles and raw gut-feeling. The end result is content, messages, layouts, video or interactive environments that deliver a strong, consistent and relevant brand experience that positively affects people’s behaviour.
